Rates and Pricing  
Regular Hourly Rate........................................................................................................  $65.00
   
- A minimum charge of a half hour thereafter time is billed in fifteen minute increments.

Emergency Hourly Rate.................................................................................................  $90.00
    - A minimum charge of one hour thereafter time is billed in fifteen minute increments

Senior Citizen Hourly Rate.............................................................................................  $45.00
    - A minimum charge of a half hour thereafter time is billed in fifteen minute increments.
      Seniors also receive a 25% discount on all Flat Rate Pricing Services.

If performing a service repair, at the end of the first half hour we will present to you a description of recommended repairs and the estimated time to complete. You give the ok to perform the recommended repairs you want. It is important to keep in mind that you are in charge of the process and remember, if your computer problem cannot be solved, you will not be charged

Flat Rate Services

Data Backup......................................................................................................................  $35.00
    - This service is used as a preventative data loss to preserve your documents, music, etc. Data will be placed on a CD or DVD. Software can not be backed up and other limitations may apply.

OS Installation / Reinstall...............................................................................................  $59.99
    - Have no clue what's wrong with your computer? Do you wish your computer was just back to the way it was the day you bought it? Do you want the peace of mind that all the latest  security updates are installed and you are virus and spyware free? This package includes a complete reinstallation of your operating system (Linux, Mac, Windows) all critical patches, service packs, antivirus software and spyware removal tools

Spyware and Virus Removal.........................................................................................  $99.99
    - Backup of computer hard drive prior to removal process. Installation and license of Symantec Antivirus. Installation and license of Ad-Aware (Spyware Removal). Sweeping and removal of all possible spyware and viruses from your system. In some severe cases it highly recommended to let us reinstall Windows to restore your PC to its maximum performance capacity. If this option is requested there may be an additional cost.


Payment for solved problems is expected when the service call is complete unless a prearranged agreement has been made. We accept cash, credit cards, and approved checks.
 

Prepay blocks of time and save.
    - Minimum block of time is four hours. Prepaid time does not have an expiration date. Time prepaid is non transferable. Prepaid time is non refundable.

Referral Program
    - Recommend customers to us and we pay you. For each new customer that you recommend to Wind River IT we will pay you a 10% commission from our first service call to that new customers.

 
To schedule service or for more information please call 1-800-510-1396.
 

Certain terms and conditions might apply for a particular service. We ask that you please read our computer terms of service.


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